Answer
Feb 03, 2023 - 01:44 PM
Hi,
We are sorry to hear that your puzzle has missing pieces. Please understand that there is no way to replace or create individual pieces for puzzles. Also note, that no two puzzles will be cut exactly the same. It is unlikely that pieces taken from another puzzle will fit into your current puzzle.
However, we do want to help!
Please use the provided link to our Product Quality Support form to give us the basic information needed to send you a replacement. A confirmation “pop up” will appear once you have successfully submitted the form. https://forms.gle/JqVf8D4xqjCMuaJFA (if link doesn't work please copy and paste into your browser)
*Please understand that certain restrictions will still apply. All restrictions are listed on the Quality Support Form.
MasterPieces Consumer Affairs
